We ship via the U.S. Post Office Priority Mail or Priority International Mail, which I have found to be cost-effective and generally fast. Delivery times are usually 1-3 days domestic U.S. mail or 6-10 days international. December holiday mail can slow delivery times considerably. Overseas customs is the usual reason for delays beyond the norm. I include your contact information on the shipping label to ensure customs can contact you if needed.
If, for any reason, your Askari Miniatures product does not meet your expectations, simply return it for a full refund or replacement.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return your product, you should mail your product to: 20270 Lockridge Drive, Colorado Springs, CO 80908.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact us at email@example.com for questions related to shipping and returns.